{"id":6295,"date":"2022-05-20T14:00:42","date_gmt":"2022-05-20T07:00:42","guid":{"rendered":"https:\/\/webvocuc.com\/blog\/?p=6295"},"modified":"2022-05-12T10:06:11","modified_gmt":"2022-05-12T03:06:11","slug":"customer-base-cach-xac-dinh-customer-base","status":"publish","type":"post","link":"https:\/\/webvocuc.com\/blog\/customer-base-cach-xac-dinh-customer-base.html","title":{"rendered":"Customer Base &#8211; C\u00e1ch x\u00e1c \u0111\u1ecbnh Customer Base hi\u1ec7u qu\u1ea3"},"content":{"rendered":"<p><strong><a href=\"https:\/\/webvocuc.com\/blog\/?p=6295&amp;preview=true\" target=\"_blank\" rel=\"noopener\">Customer Base<\/a><\/strong> &#8211; C\u00e1ch x\u00e1c \u0111\u1ecbnh Customer Base hi\u1ec7u qu\u1ea3 nh\u1eb1m t\u0103ng doanh thu. Customer Base s\u1ebd l\u00e0 m\u1ed9t ch\u00eca kh\u00f3a th\u00e0nh c\u00f4ng cho th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n, v\u00ec v\u1eady, vi\u1ec7c t\u00ecm hi\u1ec3u v\u1ec1 n\u00f3 v\u00e0 l\u1eadp chi\u1ebfn l\u01b0\u1ee3c s\u1edbm trong v\u00f2ng \u0111\u1eddi c\u1ee7a doanh nghi\u1ec7p l\u00e0 \u0111i\u1ec1u r\u1ea5t c\u1ea7n thi\u1ebft. H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u trong b\u00e0i vi\u1ebft sau:<\/p>\n<h2><span id=\"Customer_Base_la_gi\"><b>\u0110\u1ecbnh ngh\u0129a \u0111\u00fang v\u1ec1 Customer Base\u00a0\u00a0<\/b><\/span><\/h2>\n<figure id=\"attachment_6337\" aria-describedby=\"caption-attachment-6337\" style=\"width: 615px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6337 size-full\" src=\"https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/crm-e1651830047532.jpg\" alt=\"Customer Base\" width=\"615\" height=\"420\" title=\"\" srcset=\"https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/crm-e1651830047532.jpg 615w, https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/crm-e1651830047532-300x205.jpg 300w, https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/crm-e1651830047532-218x150.jpg 218w, https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/crm-e1651830047532-525x359.jpg 525w\" sizes=\"auto, (max-width: 615px) 100vw, 615px\" \/><figcaption id=\"caption-attachment-6337\" class=\"wp-caption-text\">Customer Base<\/figcaption><\/figure>\n<p>Customer Base \u0111\u01b0\u1ee3c hi\u1ec3u theo ngh\u0129a \u0111\u01a1n gi\u1ea3n l\u00e0 c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng hay nh\u1eefng kh\u00e1ch h\u00e0ng trung th\u00e0nh v\u00e0 g\u1eafn b\u00f3 nh\u1ea5t v\u1edbi doanh nghi\u1ec7p. Khi b\u1ea1n c\u00f3 nh\u1eefng ng\u01b0\u1eddi mua s\u1eafm th\u01b0\u1eddng xuy\u00ean t\u01b0\u01a1ng t\u00e1c v\u1edbi th\u01b0\u01a1ng hi\u1ec7u ph\u00f9 h\u1ee3p v\u1edbi th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau ho\u1eb7c t\u00ednh c\u00e1ch kh\u00e1ch h\u00e0ng l\u00fd t\u01b0\u1edfng, b\u1ea1n s\u1ebd c\u00f3 <strong>Customer Base<\/strong> m\u1ea1nh m\u1ebd h\u01a1n.<\/p>\n<p>Nh\u1eefng ng\u01b0\u1eddi mua s\u1eafm n\u00e0y c\u00f3 th\u1ec3 trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n v\u00ec m\u1ed9t s\u1ed1 l\u00fd do nh\u01b0: ch\u1eb3ng h\u1ea1n c\u00f3 th\u1ec3 l\u00e0 v\u00ec b\u1ea1n cung c\u1ea5p cho h\u1ecd s\u1ea3n ph\u1ea9m h\u1ecd mu\u1ed1n ho\u1eb7c c\u1ea7n, b\u1edfi v\u00ec th\u00f4ng \u0111i\u1ec7p c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a doanh nghi\u1ec7p ph\u00f9 h\u1ee3p v\u1edbi h\u1ecd ho\u1eb7c h\u1ecd th\u00edch tham gia v\u00e0o c\u1ed9ng \u0111\u1ed3ng th\u01b0\u01a1ng hi\u1ec7u n\u00e0y.<\/p>\n<h2><span id=\"Customer_Base_ly_tuong_xac_dinh_nhu_the_nao\"><b>Customer Base \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh nh\u01b0 th\u1ebf n\u00e0o?<\/b><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6338 size-full aligncenter\" src=\"https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/co-so-du-lieu-3-e1651830132308.jpg\" alt=\"Customer Base\" width=\"1386\" height=\"921\" title=\"\" srcset=\"https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/co-so-du-lieu-3-e1651830132308.jpg 1386w, https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/co-so-du-lieu-3-e1651830132308-300x199.jpg 300w, https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/co-so-du-lieu-3-e1651830132308-1024x680.jpg 1024w, https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/co-so-du-lieu-3-e1651830132308-768x510.jpg 768w, https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/co-so-du-lieu-3-e1651830132308-525x349.jpg 525w, https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/co-so-du-lieu-3-e1651830132308-1050x698.jpg 1050w\" sizes=\"auto, (max-width: 1386px) 100vw, 1386px\" \/><\/p>\n<p>B\u1ea1n c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh r\u00f5 kh\u00e1ch h\u00e0ng l\u00fd t\u01b0\u1edfng c\u1ee7a m\u00ecnh l\u00e0 nh\u01b0 th\u1ebf n\u00e0o. B\u1ea1n c\u00f3 th\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c khi b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c t\u1ef1 h\u1ecfi m\u00ecnh nh\u1eefng c\u00e2u h\u1ecfi sau:<\/p>\n<ul>\n<li aria-level=\"1\">Gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n l\u00e0 g\u00ec?<\/li>\n<li aria-level=\"1\">C\u00e1c t\u00ednh n\u0103ng v\u00e0 l\u1ee3i \u00edch c\u1ee7a s\u1ea3n ph\u1ea9m mang l\u1ea1i l\u00e0 g\u00ec?<\/li>\n<li aria-level=\"1\">T\u1ea1i sao m\u1ed9t kh\u00e1ch h\u00e0ng s\u1ebd mu\u1ed1n ho\u1eb7c c\u1ea7n mua\/s\u1eed d\u1ee5ng n\u00f3?<\/li>\n<li aria-level=\"1\">B\u1ea1n s\u1ebd t\u01b0\u1edfng t\u01b0\u1ee3ng ai l\u00e0 ng\u01b0\u1eddi \u1ee7ng h\u1ed9\/g\u1eafn b\u00f3 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh?<\/li>\n<\/ul>\n<p>Bi\u1ebft \u0111\u01b0\u1ee3c nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi n\u00e0y s\u1ebd gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng Customer Base l\u00fd t\u01b0\u1edfng c\u1ee7a doanh nghi\u1ec7p v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng ch\u00ednh x\u00e1c m\u00e0 b\u1ea1n n\u00ean nh\u1eafm m\u1ee5c ti\u00eau b\u1eb1ng c\u00e1c n\u1ed7 l\u1ef1c marketing c\u1ee7a m\u00ecnh \u0111\u1ebfn v\u1edbi h\u1ecd. Ngo\u00e0i ra, vi\u1ec7c t\u1ea1o t\u00ednh c\u00e1ch ng\u01b0\u1eddi mua c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n hi\u1ec3u <b><a href=\"https:\/\/vi.wikipedia.org\/wiki\/Kh%C3%A1ch_h%C3%A0ng\" target=\"_blank\" rel=\"nofollow noopener\">kh\u00e1ch h\u00e0ng<\/a> m\u1ee5c ti\u00eau<\/b> c\u1ee7a m\u00ecnh h\u01a1n n\u1eefa.<\/p>\n<p><em>\u201cT\u00ednh c\u00e1ch ng\u01b0\u1eddi mua l\u00e0 m\u1ed9t \u0111\u1eb7c \u0111i\u1ec3m \u0111\u01b0\u1ee3c h\u01b0 c\u1ea5u h\u00f3a c\u1ee7a (nh\u1eefng) kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t c\u1ee7a doanh nghi\u1ec7p d\u1ef1a tr\u00ean th\u00f4ng tin v\u1ec1 h\u1ecd v\u00e0 c\u00e1ch h\u1ecd s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ra sao ho\u1eb7c tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n nh\u01b0 n\u00e0o.\u201d<\/em><\/p>\n<p><strong>Shopify<\/strong><\/p>\n<p>B\u1eb1ng c\u00e1ch ph\u00e1c th\u1ea3o nh\u1eefng mong mu\u1ed1n, th\u00f3i quen, v\u1ea5n \u0111\u1ec1 kh\u00f3 kh\u0103n, nh\u00e2n kh\u1ea9u h\u1ecdc v\u00e0 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m kh\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1ea1n s\u1ebd d\u1ec5 d\u00e0ng h\u01a1n khi bi\u1ebft \u0111i\u1ec1u g\u00ec c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng c\u1ee7a h\u1ecd nhi\u1ec1u nh\u1ea5t. Khi b\u1ea1n hi\u1ec3u r\u00f5 s\u1ea3n ph\u1ea9m v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh, b\u1ea1n s\u1ebd d\u1ec5 d\u00e0ng b\u00e1n h\u00e0ng cho \u0111\u00fang ng\u01b0\u1eddi \u0111\u00fang m\u1ee5c ti\u00eau h\u01a1n, c\u00e1c <strong>chi\u1ebfn l\u01b0\u1ee3c marketing<\/strong> c\u1ee7a b\u1ea1n \u0111\u01b0a ra s\u1ebd tr\u1edf n\u00ean hi\u1ec7u qu\u1ea3.<\/p>\n<p>Khi b\u1ea1n hi\u1ec3u c\u00e1ch giao ti\u1ebfp \u0111\u00fang c\u00e1ch v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 n\u1ebfu b\u1ea1n \u0111ang ti\u1ebfp c\u1eadn \u0111\u00fang ph\u00e2n kh\u00fac kh\u00e1ch h\u00e0ng, b\u1ea1n s\u1ebd mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n v\u1ec1 m\u1eb7t t\u1ed5ng th\u1ec3. \u0110i\u1ec1u n\u00e0y c\u00f3 l\u1ee3i v\u00ec c\u00e1c nghi\u00ean c\u1ee9u g\u1ea7n \u0111\u00e2y cho th\u1ea5y r\u1eb1ng ng\u01b0\u1eddi ti\u00eau d\u00f9ng n\u00f3i r\u1eb1ng h\u1ecd s\u1ebd tr\u1ea3 nhi\u1ec1u ti\u1ec1n h\u01a1n \u0111\u1ec3 c\u00f3 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t.<\/p>\n<p>B\u1eb1ng c\u00e1ch hi\u1ec3u nhu c\u1ea7u, mong mu\u1ed1n, t\u00ednh c\u00e1ch v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi bi\u1ebft s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n c\u00f3 li\u00ean quan nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ebfn nh\u1eefng h\u00e0nh vi n\u00e0y, b\u1ea1n ch\u1eafc ch\u1eafn s\u1ebd ti\u1ebfp c\u1eadn \u0111\u00fang \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u1ec3 ph\u00e1t tri\u1ec3n <strong>Customer Base<\/strong> v\u00e0 th\u01b0\u01a1ng hi\u1ec7u m\u1ed9t c\u00e1ch ph\u00f9 h\u1ee3p \u2014 v\u00e0 \u0111\u00f3 l\u00e0 ch\u00eca kh\u00f3a cho m\u1ecdi th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Base &#8211; C\u00e1ch x\u00e1c \u0111\u1ecbnh Customer Base hi\u1ec7u qu\u1ea3 nh\u1eb1m t\u0103ng doanh thu. Customer Base s\u1ebd l\u00e0 m\u1ed9t ch\u00eca kh\u00f3a th\u00e0nh c\u00f4ng cho th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n, v\u00ec v\u1eady, vi\u1ec7c t\u00ecm hi\u1ec3u v\u1ec1 n\u00f3 v\u00e0 l\u1eadp chi\u1ebfn l\u01b0\u1ee3c s\u1edbm trong v\u00f2ng \u0111\u1eddi c\u1ee7a doanh nghi\u1ec7p l\u00e0 \u0111i\u1ec1u r\u1ea5t c\u1ea7n thi\u1ebft. H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":6340,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7],"tags":[504],"class_list":["post-6295","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online-marketing","tag-customer-base"],"jetpack_featured_media_url":"https:\/\/webvocuc.com\/blog\/wp-content\/uploads\/2022\/05\/Customer-Analysis-e1651830164184.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/posts\/6295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/comments?post=6295"}],"version-history":[{"count":7,"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/posts\/6295\/revisions"}],"predecessor-version":[{"id":6397,"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/posts\/6295\/revisions\/6397"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/media\/6340"}],"wp:attachment":[{"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/media?parent=6295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/categories?post=6295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webvocuc.com\/blog\/wp-json\/wp\/v2\/tags?post=6295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}